Sky stream kind of works
To cut a very long story short.
With my wife being in statuary maternity pay for the next few months and our needs changing, I wanted to cut costs when it came to renewing my contract. Finally spoke to a great guy on win back who gave me an incredible deal on sky stream. I mentioned that I wanted to keep UHD and was told
Sky stream is compatible and even without full fibre my speeds would support it.
Fast forward to me installing the puck and every few seconds the screen goes black.
I phone sky and speak with 3 departments all of whom have given me different stories and I’m wondering if anyone has enough experience to know what’s true.
The first team told me that UHD is only available if I have more than one sky stream in the house (despite maying the £3 upgrade)
Second team tell me that while their system does tell them that my internet would happily support stream, without full fibre (not in my area till the end of the year) that it would be a hit or a miss on whither uhd would work.
Last team their system tells me I should have no issues so all I can do is cancel my package and take out sky q again. But they have to cancel the deal I’m on before they can explore deals and if I decided it wasn’t for me, it’s unlikely he could give me as good as a deal as I’m on right now.
Currently I have it set to HD only and no issues.
Sky have escalated my case and I await a resolution.