u/cs_goaway

No Heroes, no collection, no loot - Cannot play (EU)

No Heroes, no collection, no loot - Cannot play (EU)

Yesterday, right after a game, i couldn't play anymore. The game shows I don't have any heroes (or other items), thus i cannot play. I asked in the General Chat ingame and other people seemed to have the same problem. I couldn't find any fix so far

I tried scan and repair, deleting cache, restarting, using a vpn, switching regions.

https://preview.redd.it/w2wau80hlhkh1.png?width=1920&format=png&auto=webp&s=9cc6bcc2f46d7b96819220656e1ed758736df14f

I can play in the other regions (Americas, Asia) - There I don't have the problem

Does anyone have a fix or is having the same problems?

edit: this answer just came from this thread https://eu.forums.blizzard.com/en/heroes/t/my-game-won%E2%80%99t-load-my-profile/6394/138

https://preview.redd.it/uxafyl0waikh1.png?width=1126&format=png&auto=webp&s=17a39f66fe9e1444014d1ea758e781cde93efed5

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u/cs_goaway — 1 day ago