How to get your rockstar account back from a dead rockstar account (Cannot Access Email)
Hello there, I had ran into the issue of having a dead email and not being able to access it. Upon reaching out to rockstar games, I had ran into the unfortunate and common error of rockstar closing out tickets instantly, so now I cannot verify my email because my email is dead, and the ticket fields don't include anything I can use to verify my actual identity.
This is what I did to get my account back! It's actually not as frustrating as it seems.
Before creating a ticket to rockstar, make sure all extensions are turned off in your browser to prevent any errors.
Before creating a ticket obtain this information, as well as a screenshot as proof:
The Date the game was purchased on the account as well as the purchase method (for me, I purchased with a debit card, so I included the last two digits of my card)
Dates of any purchases on the account, as well as the purchase method. I had one on card and one on paypal.
Get screenshots of these purchases, or pictures of you're on console. I am unsure how to find the purchase history on consoles but on steam I just went to my purchase history and then went to all purchase history, then Control + F to find grand theft auto. I bought it in 2016 so I'm sure you can find yours on steam as well. Since I bought mine on steam I also had my in-game purchases listed there.
ONCE YOU HAVE THIS, WRITE THE TICKET.
In the ticket, include the normal information. The contact email, email associated with the account, the account name, the account name/link to the profile of the platform it's connected to (Steam, Xbox, Playstation)
Now, Write out your email in a text document.
Include this in the email:
Account name, Account email
Linked account name and/or link to the account profile.
Purchase date, purchase method and proof of purchase via screenshot for the purchase of GTA V and any in-game purchases as well. (Or For any game that has the link rockstar account)
Once you have this written out, submit your ticket. once it's green copy the email and wait for your REQUEST RECIEVED email to come in. You must be diligent because they will and DO close tickets out within a minute.
Once you see the email come in, reply with your copied email instantly and they will not be able to close out the ticket instantly. someone will need to look at your case.
I did this and got my email changed to my current one. They previously had been closing my tickets out instantly.