u/damngros

Billing issue and Garry told me to cancel my subscription

Hi there,

My subscription tried to renew automatically today but failed miserably because the card linked to my paypal account was expired (<- this has been fixed at once after receiving the failed payment notification).

I contacted the infamous Garry earlier and he basically told me to cancel my subscription and start a new one. However, he also told me that I would lose my discount by doing so... which is obviously not what I want.

Since the renewal date is today and the system hasn't retried the payment yet, what are my options to process this payment manually so I don't lose my current "cheapest plan ever" discount?

Thank you for your help!

reddit.com
u/damngros — 12 days ago