u/dannydevitoedtoyou

that's it. i have moved from calls to sales chat, and whew i am so much happier!! but customers are still customers LMAOO.
if i say
"can you confirm you 1)name 2) address and 3) account pin"
why only provide 1/3 of the pieces of information oh my god. i shouldn't have to ask for the same information in 6 different ways to get it out of someone 😭 like huh??? i even numbered it??? how do you miss that!!!!
wild