u/davcam0

Is anyone experiencing extended service outages requiring a service technician come out to restore service? This is the 2nd time in week that we have lost our service and customer service wasn't able to help. It took 3 days to get a tech out and it's going to take at least another 3 days again. I've had fidium for over a year and half now and it's been mostly fine but now I don't know what has changed.