u/dddawneee

My husband was soooo excited about winning a Ducks Unlimited chess set. It was beautiful. It has ducks, bird houses and black and yellow labs. He paid well over $150 for it. It came in today without a single piece being wrapped or protected. There were loose screws in the box and about 75% of the pieces were broken or chipped. As much as we (the consumers) are asked to pay for shipping plus handling, a little bubble wrap would have gone a long way. He’s requesting a full refund, let’s hope they issue one.