r/shopgoodwill

The absolute greed of goodwill is insane. It's been difficult to bid on anything lately since the introduction of ads. The site takes forever to load a bid, and if you get outbid at the final countdown, there's no way to put in a bid within 1 min, bc the site takes so long to load. Now they've introduced yet another type of ad!? So I expect even slower load times and more freezes.

They get everything for free as donations, people bid it up anyways, so what's the point of ads destroying the experience. Is the ad revenue really so good that they have to destroy the user experience for it!? I'm seriously considering dropping the site for good. I can find things elsewhere where I'm not enraged by the poor site build. Terrible.

This happened to me at a Goodwill store in Rockland County, NY, over a year ago, and I’m genuinely curious if this is common. I’m not complaining. I just found it really strange and wanted to understand how it works.
I went to the store to donate a bag of clothes and a small disassembled round table. The table was just the table, no chairs. Before donating it, I specifically asked the employees if they accepted tables, and they said yes. So I gave it to them and left.
Well, I ended up parking in the back of the store, near the dumpsters, because I wanted to check something on my phone before leaving. I stayed there for a little while, and then I saw the employees bring the table I had just donated to the dumpster and throw it away.
I was honestly confused. 😅
If they didn’t want the table or couldn’t sell it, that’s completely fine. I wish they had told me when I asked if they accepted it. I would have happily taken it back and tried to give it to someone who actually needed a table instead of having it go straight into the garbage.
Is this something Goodwill commonly does? Do they sometimes accept items and then immediately discard them for some reason?

Does anyone know how ShopGoodwill handles it when they send you the wrong item and the incorrect item is too heavy to reasonably take to a shipping location? Do selling locations ever arrange a FedEx or UPS pickup from the recipient’s home, especially if the person doesn’t have a printer? I’m curious if anyone has actually had a pickup scheduled and completed, rather than just being emailed a prepaid return label.

When you don’t pay for something in the given time frame, does the strike on your account disappear after some time? I had two items I never paid for continue to show up in my “open orders” but after several months I don’t see it anymore. Should I still assume that I’ll get banned if I miss one more payment?

(Throwaway account for my job security) The evergreen goodwill (greater Seattle area (Washington)) stores will be starting to bring in ai in the next monthish to price donations and monitor employees. This also comes after closing all their all of their job training centers and firing all of the teachers with 0 notice. All of the information I’ve been given suggests that they’ve spent a ton of money (millions?) that could have been spent to help people who need their geds. If you are concerned with this you can stop donating or shopping in the Washington area instead you can go to your local thrifts stores and share this.

I have messaged the sellers but I’m so mad. I had a flood in my basement, and damaged my knitting machine and extension kit. I’ve been looking for a while for both pieces on eBay, and I found a store that sold both items. I got super excited and spent $160 to have them send me both items plus shipping and handling. I didn’t smell anything at first, but yes, the box smells like moldy/mildew, and just overall nasty. As I was doing inventory of the items, I videotaped it, but I was getting so mad at even the instructions. The instructions themselves had mold on them. Just upon looking at the box it should be clear that there was water damage. Me and my excitement did not notice that portion of the box, I just wanted to get inside. Upon further inspection, I just kept realizing more and more problems and anyone, even if they’ve never use this machine before, can clearly see mold on it. Everything that was shipped to me should’ve been put in the landfill. I’ve sent a message to the seller, and I’ve documented it with pictures, but I am beyond livid. At first, I thought the extension kit was brand new because the little baggy inside had never been open before, upon inspecting this 3rd piece of machinery to see if it would connect to the other two, it’s clear it was also very wet too! There is mold on the tape, the tape had fallen off the piece but the color of the tape stayed behind, as well as white spots from paper drying out. When I went to. barbs from the bottom side of the machine, they are rusted in place, the nuts /washers attached to them are now rusted and warped. There is no way to safely take these out without breaking the plastic around it. So these three pieces can’t even be joined together. Again, it just seems like the longer I look, the more issues I see, and I don’t understand how somebody putting this item on. eBay didn’t notice any of this. The hooks have rust on them, the plastic has mold on them, you can’t make the pieces go together, and if I was to use any of my yarn to attempt to test it, I already know that I’m throwing that yarn away due to mold contamination. So anyone who would’ve purchased this and then attempted to make a sweater or an Afghan would’ve lost not only their time and energy, but their basic material of yarn. I’m sorry if this is not a concise statement about the problem, I have a TBI (Traumatic Brain injury and am 100% disabled due to a spinal cord injury) and do the best I can. Does anyone know what portion of Goodwill overseas their online store? I just wanna make sure that I am contacting everyone that should see the package I got. A company like Goodwill sending someone with numerous (over 10) autoimmune diseases, a physical disability, and a mental disability a huge package/box of biohazard is just the definition of ironic.

I just found out about this website/app. I got super excited and ordered several things today.

I just received an email stating that one order had been canceled and refunded per claims specialist.

I went to log in to my account and it says “Sorry, your account is inactivated. Kindly contact our Customer Service. Mail us at support@shopgoodwill.com.”

I did send an email, but I’m curious if anyone has an idea as to why this happened?

It’s Columbia willamette. Box was packed poorly - very little padding for glass and items loose - and it looked like FedEx was playing soccer with it. I reached out with photos. They said send more. I sent more. No reply. I messaged a few more times with no response before finally messaging corporate. They’re only replying to every 2-3 messages I send, and Im not spamming them, I’m waiting 2-3 days between them. Just message me back and say it’ll take such and such time for us to figure this out, or tell me to fuck off, something! I’m confused and heckin annoyed. Any suggestions?

Auction ended Weds pm. Paid quickly. Notified Thurs label created and already in the hands of Fedex. Noon today- it arrived.

KitchenAid stand mixer, great condition and runs great.

Tons of bubble wrap, sliced cardboard underneath and on top. Mixer weighs 24pounds

$2.00 handling
$12.00 shipping...

Great job shipping and packing.

Usually I'm on here complaining about high shipping costs... Not today