u/deepvaluer

▲ 5 r/FizzMobile+1 crossposts

Activate Fizz eSIM in China

I just wanted to share my experience in case it helps someone else.

I successfully activated my Fizz eSIM while I was in China.

Here's what I did:

  • Connected to a local Wi-Fi network in China.
  • Used a VPN during the activation process.
  • Installed the eSIM without any issues.
  • No SMS verification code was required.

However, after the installation, my phone couldn't connect to the Fizz network. I restarted the phone as suggested by customer support, but it still didn't work.

I contacted Fizz support through the online chat. The agent said they could fix it from their side. After they made some changes in the backend, my phone connected to the network almost immediately, and everything started working normally.

The entire process took about 30 minutes.

So, if your eSIM installs successfully but won't connect to the network, don't panic. It may not be a problem with your phone. Contact Fizz support and ask them to check your eSIM provisioning on their end.

Hopefully this helps someone in the same situation!

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u/deepvaluer — 1 day ago