Punta Cana Airport transfers
Hello all,
In March 2026 we went to Bahia Principe Luxury Ambar and loved the experience, except for the transfer from airport to resort. Getting through customs was easy, as was getting out of the airport. However trying to get someone to get us our shuttle was a nightmare. We had an Amstar private shuttle booked and it took over an hour and a half to get an Amstar worker to even acknowledge us. There were probably 20 Amstar reps working the shuttles. They were overwhelmed with people trying to leave and just kept trying to push people further and further down the line, until there was no one to help us. Not a single worker wanted to help, wouldn’t even acknowledge you except to tell you to keep moving. We just stuck around one Amstar worker in hopes that he would eventually acknowledge us and get us a transfer, and it worked but it took forever.
To their credit, there was construction going on which made it hard for the shuttles to get to the area. We were thinking of coming back in December 2026, will the construction be done by then? Has anyone else had this experience at the Punta Cana airport? How is it normally?