Built a WhatsApp abandoned cart recovery tool after losing too many sales to people who just... left. Doing $1 for 3 months if anyone wants to try it on their store.
Been running a Shopify store's marketing for a while now (I do this for a living, not just my own store), and abandoned cart emails were converting like garbage. Open rates were fine, click-through was where everything died. People just don't check email anymore, especially on mobile.
Started testing WhatsApp instead since that's where most of our customers actually reply to us anyway, and the difference was noticeable enough that I ended up building a proper tool for it instead of hacking it together with Zapier and a personal WhatsApp number every time.
It's called Connexly. What it does, no fluff:
- Sends a WhatsApp message when someone abandons checkout, with the actual product image and a link back to their cart
- Handles COD order confirmations automatically (if you sell COD, you know how many orders get placed and never confirmed)
- Sends review requests after delivery
- All of it's tied to Shopify events directly, not a manual list you have to upload
I'm not going to pretend it's some AI miracle, it's mostly just automation that works because WhatsApp has stupidly high open rates compared to email. That's the whole unlock.
It's live on the Shopify App Store. I'm running it at $1 for the first 3 months right now because I'd rather get it in front of real stores and get feedback than sit on it.
Check Website - connexly.co
Shopify App URL - apps.shopify.com/connexly-prod
Happy to answer questions about setup, WhatsApp Business API stuff, or whether it'll actually make sense for your store (it won't for everyone — if your AOV is low and margins are thin, do the math on messaging costs first, I'll be straight about that).