Surprise $680 bill coding question
May 12th I had septoplasty & sinus surgery (FESS). I had 3 follow up appointments with the final one being on July 15th. My insurance year starts over July 1st. I clarified before to make sure that follow up would be covered under the scope of the surgery & was told it would be. Now I have a bill saying I owe $680.
I was billed for a 99212 & 31231. The $680 I owe is for the 31231. It was a nasal endoscopy performed to evaluate healing. I’ve talked to the billing department twice, they said it was reviewed & that all the codes are correct. Shouldn’t this be coded as a 99024 since it falls in the 90 day global surgery package?