u/dopestghost6

I always loved Bose and their quality but over the years it just went to shit.

I’ve always got the new Bose soundbar and little by little the issues started coming up.

Their customer service is probably one of the worst. My soundbar initially had issues during the one year warranty but would come and go. After a year or so, the soundbar got too hot to touch and I reached out to see what can be done.

They decided to let me upgrade and pay additionally. That seems fair I guess.

When I received my lifestyle soundbar, connectivity issues, and HDMI handshakes started occurring. I asked him if they can either send a replacement or refund me partially for it or just do a return.

They said they couldn’t do a return because any upgrades are considered final sale. Which I was not aware of or informed.

They couldn’t refund me partially because it was a final sale item.

The only solution here was a replacement, but I had to wait three weeks or so to receive the new one and on top of that I had to first send my sound bar. So basically I had no sound system for three weeks.

Now im stuck with a soundbar that doesn’t work and I just decided to take the lost and go to sonos.

I’m happy with the Sonos arc ultra and beyond disappointed with the lack of transparency and option both customer support offered me.

It wasn’t the agent’s fault because they are just following rules so I actually thanked him for his patience, but just how Bose the company handles situations like this is horrible.

I’ve been had the Bose smartbar 900 for about 3/4 years and since I’ve had it it’s been always an issue with the sound not coming off my Sony Bravia TV (2024/5 model).

I’ve about tried anything and everything to get this sorted out but nothing.

Changing the settings in the TV.
Changing HDMI cables.
Tested it on a Samsung tv.
Tested the Sonos ultra arc on my TV.

The issue points to the soundbar, has anyone had an experience like this?

Now it echoes every 10 minutes and since it’s obviously out of warranty, both cannot do anything which is fair, but I’ve seen multiple people complain about HDMI shakes. They offered me the trade-in program which is a nice gesture, but what’s the point if I’m going to continue having HDMI shakes with the Bose they even told me it’s not 100% guaranteed that it won’t happen again it just seems very shitty that I spent at that time almost $1000 to not have a product working properly whereas with my Sonos ultra arc with my other Sony TV it works fine.

I guess I’m here to vent and ask for help haha.

Should I get Endgame Iron Spider MMS761 or Chris Evans Human Torch MMS789?

I already have most of the lineup from Deadpool on my display, and for endgame I just always wanted the main 3 so I got Ironman Thor and cap.

Now I’m unsure which to get between the two, having the torch would just be funny to have there but Spider-Man would be nice to have but then again.. having the main three seems good enough for endgame.

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