r/bose

Thinking of buying the QC Ultra Headphones (2nd Gen) and want to use them wired to my gaming PC (Windows 11) for gaming and voice chat.

When plugged in through USB-C, does the built-in mic show up in Windows as a recording device? If so, is the quality good enough for voice chat, and does it work while the headphones are also playing audio?

I always loved Bose and their quality but over the years it just went to shit.

I’ve always got the new Bose soundbar and little by little the issues started coming up.

Their customer service is probably one of the worst. My soundbar initially had issues during the one year warranty but would come and go. After a year or so, the soundbar got too hot to touch and I reached out to see what can be done.

They decided to let me upgrade and pay additionally. That seems fair I guess.

When I received my lifestyle soundbar, connectivity issues, and HDMI handshakes started occurring. I asked him if they can either send a replacement or refund me partially for it or just do a return.

They said they couldn’t do a return because any upgrades are considered final sale. Which I was not aware of or informed.

They couldn’t refund me partially because it was a final sale item.

The only solution here was a replacement, but I had to wait three weeks or so to receive the new one and on top of that I had to first send my sound bar. So basically I had no sound system for three weeks.

Now im stuck with a soundbar that doesn’t work and I just decided to take the lost and go to sonos.

I’m happy with the Sonos arc ultra and beyond disappointed with the lack of transparency and option both customer support offered me.

It wasn’t the agent’s fault because they are just following rules so I actually thanked him for his patience, but just how Bose the company handles situations like this is horrible.

I got in my open earbuds today and they are definitely a marked improvement from the 1st Gen :]

First off, the sound quality on both the normal and immersive audio modes is much clearer, with stronger bass and a less tinny sound! Just putting them in and playing a random song I noticed they sounded stronger and clearer!!

Next, the microphone quality is immensely better, I tested on 2 phone calls, my mom didn’t say I sounded choppy for once (she had complained about clarity on the 1st Gen). My husband, who also owns the 1st Gen said that the microphone and audio were wayyyyy better than before, so this is excellent!!

They definitely feel more comfortable and lightweight too (although technically the 1st gen weighs 13.1 grams, and the 2nd is 13.2 grams, according to my kitchen scale), so I am very pleased with these improvements. Plus, now you can see the charging case’s battery percentage, and it works well with magnetic charging.

If you were thinking of getting this upgrade, I would def recommend it!