Port from Verizon Prepaid - But Wi-Fi Calling Now Not Available and RCS Chat Not Available
I decided to move over to Total Wireless from Verizon Prepaid with the introduction of the new plans - specifically the new BYOP plan. After receiving my sim yesterday, I initiated the activation. The port itself was slightly less than smooth and I needed chat support in order to get that completed.
At the end of the process, however, I note that RCS messaging is no longer available. In fact - when I go into settings, it states that RCS chats have been disabled by your carrier.
In addition - I no longer have Wi-Fi Calling. In fact - even the option to enable Wi-Fi calling has now disappeared from settings where it used to be.
Chat Support mentioned that it could take 24 hours for those features to be enabled - however this seems odd to me as I have not heard of an activation where only some of the features of the account are activated and some are activated later??
Both features are must-haves for me. Specifically, the Wi-Fi Calling. I live in a very remote area where Verizon coverage is the only option - however even indoors it can get spotty. Wi-Fi Calling is a necessity where I live and prior to yesterday was certainly working on VZ Prepaid just fine. Without it I will need to go back to VZ - however it's hard for me to believe that Total does not have it.
Do others find that the chat support's assessment is correct? Do I just need to be more patient? Will it just appear like a magician's assistant at some point in the next day or so?