u/elly8503

▲ 13 r/Outlook

Password incorrect. Reset password. 12h later password incorrect

So over the last 4 days I have had to reset my password 4 times.
Each time I know my password is correct, I’ve tried them on different devices and networks etc.
first day I got locked out so I couldn’t even reset it and had to wait 24h for my mobile to be unlocked for 2fa.
When I reset my password it worked immediately and I can login to everything, but by that afternoon or the next morning the password is ‘incorrect’ again.
I contacted Microsoft and they basically just said to change my password and to add an extra 2fa so I don’t have to use my mobile, and to set up a passcode so I can bypass passwords altogether. However this doesn’t fix the issue at all, and it also doesn’t affect the ability to login the mail app on iOS or my Xbox as I need the enter the password directly to access them.
Honestly at my wit’s end - I’m currently on bed rest and having to reset my password every morning to play Xbox is pissing me off.

reddit.com
u/elly8503 — 3 days ago