u/emilygram

Sorry I'm a total lurker and have no idea how to post because I don't lol. Hope this is a good sub for this question. My mom is losing control of her tech. Senile maybe but we're not having that talk today lol. One breakdown at a time. She lost her phone again and has no 2FA, no hard copy of current passwords, and her security questions all failed. She's had the same google account for the better part of 20 years and there's shit on there she needs. Is it hopeless? Main reason I'm upset is she was in contact with a docent who was trying to repatriate a family heirloom that's been lost for decades, and maybe you can guess but she didn't write down any of that, either. Any hope at all? I'm just borderline tech-literate btw.