u/enigma6786

Hey, I just wanted to warn people. I decided to try the Lyra Health option that is offered through Amazons health coverage--cost per session is estimated at $10 (with premium Anthem) Anyways, I thought the appointment was at 1:30 and it was at 12:30,

Yes--that was my mistake and honestly, I understand a penalty fee of some kind... but without sending me an invoice, or notifying me in any way, they automatically charged me $185, not to mention thats 18+times what the estimated cost of the session was. So yea, if you were hoping for help with your mental health--Lyra probably isn't the avenue for that, and could potentially make it worse.

Like I said, I messed up and would have accepted a no show fee, but $185? That's groceries for my family of 6.. just thought others should know.

Hey, I just wanted to warn people. I decided to try the Lyra Health option that is offered through Amazons health coverage--cost per session is estimated at $10 (with premium Anthem) Anyways, I thought the appointment was at 1:30 and it was at 12:30,

Yes--that was my mistake and honestly, I understand a penalty fee of some kind... but without sending me an invoice, or notifying me in any way, they automatically charged me $185, not to mention thats 18+times what the estimated cost of the session was. So yea, if you were hoping for help with your mental health--Lyra probably isn't the avenue for that, and could potentially make it worse.

Like I said, I messed up and would have accepted a no show fee, but $185? That's groceries for my family of 6.. just thought others should know.

Hey, I just wanted to warn people. I decided to try the Lyra Health option that is offered through Amazons health coverage--cost per session is estimated at $10 (with premium Anthem) Anyways, I thought the appointment was at 1:30 and it was at 12:30,

Yes--that was my mistake and honestly, I understand a penalty fee of some kind... but without sending me an invoice, or notifying me in any way, they automatically charged me $185, not to mention thats 18+times what the estimated cost of the session was. So yea, if you were hoping for help with your mental health--Lyra probably isn't the avenue for that, and could potentially make it worse.

Like I said, I messed up and would have accepted a no show fee, but $185? That's groceries for my family of 6.. just thought others should know.