r/fuckamazon

Beware of the new scam.

You return the phone you bought, seller send a photo of another (similar) phone that has a pin lock and claims the phone you sent them has pin and so it is against their policy and they can't refund you because they have dispose the device.

And when you charge back, that photo is enough evidence and your bank won't side with you and so you loose the device and your money.

Alway record a continuous video of yourself factory reset the device and handing it to the shipping person.

This is the world we live in nowadays. You have to record everything you do in your everyday in life just in case that you may need to proof you are innocent.

First offense - May 15 - Amazon Flex driver simply throws my package out the window. I call Amazon CS, and they assure me that it will be addressed. I also emailed jeff@amazon.com and received a BS canned response where again I was assured that this kind of behavior would be addressed.

https://reddit.com/link/1tje1u2/video/9hnyi7899g2h1/player

Fast forward to May 20 - some very distinct similarities in these two videos, but I assure you that they're not the same! I arrived home from an errand at 5:31 p.m. to find yet another package in the yard. "You have got to be kidding me..." is all I could say. I check the cameras, and lo and behold, look who it is.

https://reddit.com/link/1tje1u2/video/hp2s07mm9g2h1/player

This is just absurd that these Flex drivers can get away with this. Yes, I got my package. No, it wasn't damaged. That's not the point.

They implemented this over a year ago and my friend just told me they FINALLY fixed it. I tried getting back in and I can't do fuck all. Not only did I not get my shit back, but these fucking man bun wearing asshats won't give me the fucking email to reobtain it and I seem to be the only one having this fucking problem. And I'm not gonna use someone else's account because if these God damn fuckwits actually did they're fucking job I wouldn't have to go for that option. Fuck Amazon and fuck the corporate assholes who work for them.

Had a package that was supposed to be delivered on Tuesday, but had an unspecified "delay" but would definitely be there Wednesday, but wasn't. I tried twice to find out what the delay was but was just repeatedly told there was a delay. At the end of of the last conversation the guy said my package would be delivered on Sunday! So almost a week after I ordered it! I need what's in the package this weekend, that's why I ordered it almost a week in advance!

This is the third time this year they've "delayed" a package and not been able or willing to give me a reason.

So I recently ordered the granola I eat on a daily basis and when it got to me I opened it to find they only included 1 bag out of 6 of the granola I ordered and now it won’t let me return it or request a refund. How tf can they have “no refunds” when they only sent me 1/6 of the fucking granola bags I ordered. Then they replaced the other bags with another completely different brand that isn’t even close to the same flavor and I can’t even eat due to food allergies.

Amazon seriously needs better policy when it comes to non returnable items for when the seller sends the completely wrong product. It’s not even like they got my order mixed up with someone else’s bc one of the bags is the right type of granola. It looks like they literally ran out and just gave me 5 bags of the wrong granola knowing I couldn’t return it and assumed I wouldn’t go to the trouble of trying to contact them and Amazon support so I can get my money back for this crappy raisin granola I don’t want. It’s beyond mildly infuriating, it’s outright theft at this point. I feel like I was scammed. I used the chat thing to contact selling management and when it asked why I needed to return it I explained that it was the completely wrong item and they literally just responded with “sorry this item can’t be refunded, have a nice day” like why tf even bother asking why I want to return it if the stupid AI chat bot is just gonna respond and say I’m stuck with the wrong item.

Anyways if anyone had any advice on how to resolve this and get my money back or at least an exchange for the right product, it would be greatly appreciated, thanks.

I go to sign into my account. Amazon says my password is wrong. No problem, I'll just reset my password. They send a code to my email and I put in the code. Then it wants me to verify the security code on one of my credit cards. But the problems is... these aren't my credit cards. They're some kind of European MasterCard. I've never even owned a MasterCard.

https://preview.redd.it/hjqn9da40y1h1.png?width=470&format=png&auto=webp&s=2aa9f7dc62d82cf958c90951c739e420becd6fd3

I call Amazon multiple times and learn that my account is on hold because of someone trying to get into my account and answering my security questions wrong. The 5th person I talk to tell me that because my account is "dormant" meaning I haven't bought anything in a while, the only option is to close my account. They tell me then I'll be able to open a new account. They say they'll send me an email to confirm I want to close my account. this is the email I get:

https://preview.redd.it/yaqqbxbo0y1h1.png?width=822&format=png&auto=webp&s=f5c29aa222d8c925f03e1a27152e308364544ad5

I email them my phone number so they can call me back. They call me back and tell me the way they authenticate my account is that they go through my purchase history, but because my account is dormant, they can't do that. They send me this email:

https://preview.redd.it/z75gavw31y1h1.png?width=1497&format=png&auto=webp&s=f2abfe87b5ea3f3b2241d2709708836bc5d1f298

This is batshit insane. I don't want to order anything anymore but clearly my account has been hacked and I don't know if someone else has access to my credit cards that are on my account.

Does anyone have any advice on what I can actually do here? I've been so stressed out.

Need advice regarding a high-value Amazon order / missing items situation because I genuinely don’t know what to do anymore.

I placed a ~$1,300 CAD Amazon order on May 8 for camera gear:

• Tamron 17-70mm lens
• SmallRig tripod
• SmallRig cage kit
• K&F batteries/charger
• K&F ND filter
• K&F camera sling bag

The delivery process was weird from the start. On May 11, Intelcom (courrier) marked the package as “delivery attempted,” but no attempt actually happened as I was home the entire day and even received another order from Amazon (not related to this one). I contacted Intelcom on May 11 and May 12 and they told me the delivery attempts appeared false/invalid and that they would make an internal complaint against the driver. There was also an invalid delivery photo uploaded.

Then on May 13 I finally received a package. But when me and my partner picked it up, we were immediately confused because the box was EXTREMELY light and small for 6 camera items + a lens + tripod.

I opened it and the ONLY thing inside was the K&F camera sling bag.

At first I assumed maybe the rest would arrive later that day in another shipment, but when I checked Amazon, it said ALL items had been delivered in that single package.

The shipping label also showed a weight of ~4.66 kg, which makes the whole thing even weirder because the box I received physically does match that.

I documented everything:

• photos of the box
• photos of the contents
• shipping label
• screenshots
• emails
• Intelcom calls
• etc.

Amazon then requested a police report. I went to my local police and filed one. But now the issue is:
my local police says they only give me the report number, and Amazon insists they need an actual document/photo/PDF upload of the report.

To make things even more frustrating, one Amazon agent refunded the ONLY item I actually received (the K&F bag) even though I repeatedly clarified that THIS was the item that arrived successfully.

I’ve been transferred between agents/supervisors constantly and keep getting conflicting information.

Questions:

• Has anyone gone through something similar with Amazon?
• Did Amazon eventually refund you?
• What kind of police document did they accept?
• Has anyone dealt with SPVM specifically refusing to provide a copy?
• If this ultimately goes nowhere, should I escalate BBB first or go directly through Amex for a chargeback?

Any advice would seriously help because this has been insanely stressful.

Just went to Amazon to purchase a disability aid, and I logged in with my password, and it said it was sending me a code via email. No problem there.

It never sent the code. Three re-sends, still nothing.

So, I call tech support. Found out my account had been locked out due to inactivity, and there is NOTHING tech support can do to fix it. They said I needed to make a new account. They could not force the system to send the code.

And in order to proceed with a new account, you MUST send Amazon a video selfie.

FUCK AMAZON. This is bullshit. If they don't want me as a customer, them fuck them, I'll shop elsewhere. Walmart doesn't require this bullshit. Fuck Amazon trying to become Palantir.

They just lost about $100 today, and any money they would have made on me for the rest of my life. May Amazon go bankrupt and Bezos be stripped of everything. I'd rather buy local.

Edit: I just checked my email, and the last time I ordered from Amazon was 6 months ago November 2025). THEY LIED. They're doing this JUST TO GET THE SELFIE.

*EDIT: Yes i mean Emily WILSON gdi i'm a fake fan i know

helloo I don't want to support audible and am looking for a link to The Odyssey translated by Emily Wilson on audiobook - anyone have any leads? the pirate bay came up short :')
Thanks!

Ordered using Whole Foods same day delivery for the first time. Signed up for whatever promo to get free delivery with plans to cancel it the next day. Delivery was $9.95 with a $9.95 credit.

Wasn't until after item was delivered that I saw a separate $5 charge on my card listed "Amazon tip"

Never once was I prompted to tip a driver, choose an amount... ​not during checkout and not after. I did not consent.

Called customer service after the chat bot was useless. Spoke to a rep w​ho was able to give me​ a $5 Amazon credit. He said he ​couldn't put it back on my card. I was about to rip him a new one​ bc I ​didn't want a credit, I ​​was going to cancel my account and I didn't​​ want ​another $5 to spend... ​but then I remembered that none of this was ​​his fault. ​He didn't do any of this, and was doing what was in his role to make it right. I figured he probably got ripped a new one on most of the calls he answered, and immediately began talking to him like he was a person who deserved my kindness. ​The call​ ended up taking​ 44 mins, I got to know about his life in Pakistan, his ​university and major. We talked about language and cheating on exams​. Nothing deep, just superficial stuff, but it felt good to be a human with him. He thanked me for my ​calm sounding voice and told me I was the first call of his shift.

I will be cancelling Amazon because their predatory practices have gone too far for me, but it felt like true rebellion to ​chat with some stranger across the world, about nothing of real meaning, while Amazon paid him to work.

Community and connection is the antidote to capitalism. I can stick it to Amazon without being an angry yelling maniac.