u/ethanx-x

Hello, does anyone know why a front door lock might constantly go offline?

I’ve had the palm lock for months and it would always go offline several times throughout the day. Recently switched to the fingerprint scanner v2 and it is doing the same thing.

I have a WiFi extender within 10 ft and there isn’t a wall between them. I have several cams, thermostat vacuum and other devices that do not exhibit this offline behavior.

Wyze customer suggests power cycling and resetting etc. doesn’t change anything. If anyone has any thoughts, appreciate it!