u/exsnhoes

I’m 30 and switched from running a small business flipping cars into IT because I needed something more stable and with long-term growth. I went back to school and I’m now in my final semester for my degree in Computer Information Systems.

Last year, I interned at Novo Nordisk doing basic IT support, things like troubleshooting monitor issues, printer support, software installs, Windows issues, Citrix/SAP support, YubiKey help, and general help desk tickets.

This year, I landed a job with an engineering company where my role is focused more on onboarding, offboarding, endpoint management, and identity/access management.

My day-to-day usually includes creating Active Directory accounts, assigning Microsoft 365 licenses, adding users to security groups in azure and distribution lists, setting up Teams accounts with phone numbers and voicemail, imaging and preparing laptops for new hires using Microsoft Intune and Company Portal,handling termination processes like disabling accounts and MFA, converting mailboxes to shared mailboxes, forwarding emails and Teams phone lines, and updating tickets.

I’ve realized I’m less on the “fix my printer” side now and more on the systems administration, cloud, and IAM side of IT.

I’m trying to figure out if I’m on the right path for long-term growth, especially toward cloud engineering, cloud security, or system administration. I’d love advice from people who have made a similar jump or work in these areas. Is this a good stepping stone? I actively want to switch from this role because it seems less and less challenging every other day, feeling repetitive. And the pay is in the low 50s