u/feedtyler

Hello, I was supposed to get Quantum fiber installed at my office today in the Twin Cities area. The tech said he was unable to do the install because the contractors did not install a fiber MST on our power pole next to our office when they did the whole area. Our office is next to a pole that is the last in line where all the utilities end and I guess the fiber contractors only went to the pole before ours. He stated that they need to come back out and finish the job before they can install fiber at our office.

What is a bit confusing is he did not provide any timeframe or ticket number for the job. I got a generic email stating that I need to reschedule the appointment and when I log in to my account it still states the tech is still scheduled today to show up for installation. If I reschedule I can only go out a week which I doubt the outside plant work would be done by then.

I feel like I am going to get the run around on this between support and rescheduling appointments. Has this happened to anyone before? Should I just cancel and keep Comcast Business? I don’t have time to keep rescheduling and having them say the same thing over and over.

Has anyone had widespread issues with the Tablo app on Apple TV crashing to the home screen and freezing during live tv for a few seconds from time to time since the last app update to 2.2.0?

I have ruled the app update being the issue since the issue does not seem to effect a certain ATV model or tvOS version as I have 3 ATV 4K gen 1 models and 1 ATV 4K gen 2 model all initially on tvOS 26.5 and now all on tvOS 26.6. My Tablo 4th gen has been on 2.2.58 firmware well before the issue has started.

I don’t see any of these issues happening on our iOS/Roku/Android TV devices, although we don’t run the Tablo app for hours on end like we do on our ATVs.

Support has suggested to delete and reinstall the app with no luck and earlier today I ended up wiping one of my ATVs to see if that would fix the issue, but nope, it has crashed to the home screen a few times today and live tv still freezes for a few seconds from time to time.

Kind of out of ideas at this point unless anyone here has found a magical solution. I am all ears, but I am starting to get tired of every other update fixing something then at the same time breaks something else and there may or may not be a workaround.