FUCK Spectrum
I canceled my service with spectrum on November 14, 2025. I had a new internet provider install internet (at more than half the monthly price) the following day November 15, 2025. I called Spectrum that day and paid the remaining balance on my account for November. I returned all of my devices to the spectrum store and from there assumed all was well. Then I started getting text messages that I had an unpaid balance. I tried calling spectrum but because I no longer had an account, I could not access the automated service they provide using eff'ing AI. So... I did a bunch of googling and it seemed as though the texts were part of a scam going around so, I ignored it. Fast Forward 6 months when I receive a message from a collections agency telling me I owe $126. Immediately, I called Spectrum and waited on the line for over an hour to speak to a HUMAN in Billing, who explained to me that since the Spectrum Billing cycle ended on November 14 th and I paid it on November 15th - I was being charged for the month of December since the December billing cycle started on November 15th. WHAT?!?!?! Dude... being pissed doesn't come close to explaining how I feel right now. Charging me for a month of service that I didn't even use because I missed their billing cycle cut off by a couple of hours and the person I canceled my service with on the phone on November 15th didn't tell me this? FUCK SPECTRUM. I will tell everyone I know to steer clear of this corrupt corporation. I now pay $54 a month for better connection and customer service than 15 years of SPECTRUM ever gave me. FUCK SPECTRUM