u/firvulag359

Plex resolution drops after restarting Shield

As per the title, sometimes when I restart my Shield (2019 Pro) the resolution of files on my Plex drop quite significantly.

I playback either 1080 or 2160 content and the resolution is more like 480; also the sound will only play as Stereo no matter what the actual sound is like (Atmos, DTS etc).

I have tried multiple restarts of the Shield and turning off my AVR without any improvement.

Weirdly, the only thing that seems to work is if I playback 4k content via Stremio. If I do this once, even for a few seconds, then use Plex, the content works as intended.

While I do have a work around for the initial problem, I have no idea why it happens in the first place as sometimes I restart and Plex works great.

Any idea how I can prevent this happening in the future, or how to fix it without resorting to Stremio?

Thank you in advance!

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u/firvulag359 — 1 month ago