Transaction hold "due to suspicious activity"
I made my first transaction on August 2nd and the transfer was flagged as needing investigation and put on hold. The support page claims that this would be done within 5 business days, but after 5 days passed I was informed that my transaction was flagged due to suspicious activity and would be held for 90 days, with no transactions or withdrawal allowed during this time.
My brother was helping me to make the transaction and he suggested that the app could tell I was screen-sharing while using the app, resulting in the aforementioned 'suspicious activity' flag.
This is quite scary for me as a new trader with no direct experience in buying crypto. There is no guarantee I'll ever get my money back, and even if I do, the market adjustments since August 2nd mean that I've lost money while it's been held in limbo.
Please reach out and tell me how to just get my money back? This has been a really crappy into the world of crypto.