u/for-JO

We use a shared number for several technicians to be able to communicate via text with clients. I notice that the technicians don't remember to put their name at the end of messages and it gets confusing for the client because they don't know which person they are talking to (I can see in the Quo app but the client can't see those details). Would be great if every message automatically included the techs name like a signature field in an email instead of having to remember to include it every time. It could be as simple as a snippet that could be set to automatically get added to all messages.