u/fuckifiknow1013

Hello fellow team members!! If your agent signs up for the agent choice Internet. For the love of God figure out setting it up days before the old internet is dropped. Figure out the VPN access and making sure it's done correctly. Make sure the old internet provider removes the VPN they had!!!!

Sincerely,

2 irritated team members with NO Internet or phone access right now

Edit- called our Internet provider. They said everything is good on their end and working properly. Called SF tech support. They said to call the Internet provider...we've gotten nowhere lol

Edit 2- got Internet at 4:20pm!!!! Coworkers phone doesn't work only mine does. Printer doesn't work. And we lost the W drive.