r/StateFarm

7 months in. New office is also 7 months old. Last couple months have sucked, trying to build momentum. Can’t seem to get anybody to answer, all the leads are old people in 60’s or 70’s. I’m the only sales person rn. Nobody with experience in the office as most of the time I’m by myself. Remote service person in another State

My home got struck by lightning and damaged a lot of my appliances. Including my sump pump. I noticed it not running after water puddles in my basement and opened the hole where pump is. It was completely full and overflowing. I had no time and called an emergency plumber. They charged me an arm and a leg for it. State Farm is only paying half. What can I do for State Farm to pay for more of it?

State farms prefered vendor (Safelite) shatter the windshield in ny car while installing a new one.

It has been a year (as of July 2026) of fighting with state farm and safelite constantly paying it back and forth. Im owed (at the time) 542$ for out of pocket reimbursement. Safelite tried to get me to sign a release agreement. I refused this strung this from july 2025 to Feb 2026. They agreed to fix my paint damages but refused to look at my contaminated HVAC system or my camera that was acting up. In may they canceled my 4 month waited appointment to get the paint fixed and estimated the damages at 1280... the shop had already states the damages were 1800. Off to statefarm "mailing me" a check that I had rejected prior to the estimate being written. Its only gotten worse... i don't even care to go into it all it just raises my blood pressure.

Key notes:

Child carseat was not informed as a total loss, child drove around for 10 months of me fighting for my car to get fixed (not knowing the dangers of my car) in a glass contaminated carseat and suffered rashes on face.

1280 check canceled (literally never saw it)

Chevy dealership (I paid for our is pocket) found glass contamination and quoted 6300 to repair

Went to collision center for supplemental like I kept being told I needed (required state farm to approve car to even go to collision center, would have been nice to know! ) collision center supplemental comes back at roughly 8500 damages

State farm sends exact same adjuster out for a 2330 estimate for only glass damages (interesting as the same damages were set at 1280 prior)

They sent this estimate only to me not the collision center and then closed my claim

Ive been paying out of pocket for a rental since june 22 since thats when Safelite decided to stop paying for the rental that I can not survive without as I live rural and have a child under the age of 3

My car is undriveable. I was told by the collision center its a non drivable car. Its a known hazard for glass contamination. State farm is non responsive to any attempt at contact. Reached out to every state agency I can think of, including my state rep...

Not sure what I need or want here. But gotta let you know... i will be looking for new car insurance as soon as this is over.

Hello fellow team members!! If your agent signs up for the agent choice Internet. For the love of God figure out setting it up days before the old internet is dropped. Figure out the VPN access and making sure it's done correctly. Make sure the old internet provider removes the VPN they had!!!!

Sincerely,

2 irritated team members with NO Internet or phone access right now

Edit- called our Internet provider. They said everything is good on their end and working properly. Called SF tech support. They said to call the Internet provider...we've gotten nowhere lol

Edit 2- got Internet at 4:20pm!!!! Coworkers phone doesn't work only mine does. Printer doesn't work. And we lost the W drive.

The current state of producing for State Farm is just dreadful, is anyone else in the same boat?

All PL insurance has become is a price war, seems as if no one is actually concerned about being protected.

The lead sources has been very unreliable and volatile.

I produce for a presidents club office in Ohio - and the past two months have just sucked. Looking to make a switch because I want to sell to people that have money and aren’t concerned about price. I work remotely and have been doing this for two years. I need to continue to work remotely. Can anyone help me? I’ve been selling about 5-8 financial services and 50 PNC policies monthly - even with barely getting anyone on the phones anymore. Personal lines Industry just seems like its really on the decline

Hi! I am currently going through the interview process and have been reading up on them. I have done the hirevue one and now have a live interview scheduled online. Is this another interview? Or is this the same questions as hirevue? Any tips? I am sooo bad at interviewing but I have all the credentials necessary.

Hey guys I’m scoring 90% on the practice exam with ExamFX and then my Pearson Vue test is tomorrow! Are the questions similar ? If anybody has any advice

I do have my health and life license which was a lot harder and more information and the questions were similar enough I passed using examfx and Pearson Vue

Any advice I would appreciate it

Thanks guys I really want the State Farm job cuz this agency is 50k base pay salary I don’t know the commission structure yet but I will be able to use all of my licenses so I’m really excited

Hi! I am a service rep with an SF agent and now I am looking at being a frontline rep for SF through ARS. They emailed me a non compete to sign and I found it super weird. The frontline rep job does not even pay that much so I think it's just super shady and honestly unethical for a huge company like that to ask someone so low on the totem pole to sign something so restricting. I was wondering if anyone else has has worked through ARS and what they think of the non-compete. I know non-competes are being voided in a lot of states, but it still just seems risky. please share your opinions!

I am a new TM. For those who are team members or agents training team members, when did you stop feeling confused about everything? There’s so much to learn, and I’m reminding myself to take it one day at a time.

Our office told us one thing about our homeowners policy and the claim office told us something different. Even my printed policy agrees with what our office told us.

We recently experienced a lightning strike that destroyed all electronics plus our 3-tone heat pump. We are told by the claims adjuster that we don't have the any additional Endorsements when we have Replacement Cost Endorsements and Additional Living Expenses (note: we only need to purchase a couple window air conditioners until our heat pump is replaced).

How should we handle this? Is planning to visit my agent this morning a good idea or is there another route to go? Thanks for reading this and if you have additional questions, please ask.

Hey y’all, looking for some opinions from people who have worked for State Farm agents.
Let’s say you started working for a brand-new SF agent a few months ago and it has completely gone downhill.

The agency has had around 68% turnover already and we’re basically down to only 2 salespeople now. It feels like there is something new every single day. The agent constantly changes goals, expectations, metrics, priorities, and what we’re supposed to be focusing on.

Teams is constantly blowing up about numbers and data. We have long meetings about performance, get compared to other agents and agencies, and are told that because we’re salaried employees we need to finish our work before going home if we aren’t hitting the goals.

The frustrating part is that when we were hired, the job was presented completely differently. We were told one thing about expectations, culture, goals, flexibility, etc., and now it feels like the complete opposite.

It’s gotten to the point where it feels like the agent sees a new report or piece of data and immediately changes something about how the office operates.
I want to leave, but I’m also wondering if I should stick it out since the agency is still new.
For anyone who has worked for a State Farm agent, is this normal for a newer agency or would you start looking elsewhere?

A StateFarm insured driver caused property damage, and I sent in a claim a month ago. No response. I called a couple of weeks ago, sent in the police report, no response since. The claims agent doesn't call back, doesn't respond back to email--its ridiculous. Are they always this horrible when making a claim?

Hi SF employees !! I am currently working as a Team Member in an AO, I have been employed for a little over 2 years doing mostly service work. More recently I stepped into sales, however live in CA so the sales aspect is not the best and the commission is not as great - as I had suspected. I am looking into Claims or another department where I could make more income, as I am a single mom of 2 in CA.

I was wondering what working in Claims is like for anyone that has children. Ultimately (as most people are) I’m looking for more flexible hours (to spend time with kiddos) while still being full time as I need health insurance & making more income. The 9-5 M-F is no longer appealing but still willing to do whatever is necessary! I know Claims in CA is not as desirable, and hoping my experience in an AO will give me a head start to getting another opportunity elsewhere.

Anyone in CA have advice???

Totaled my car on Aug 8. Cops immediately labeled the other driver as “at fault”. I don’t have a car now. I didn’t do anything wrong. Haven’t heard from State Farm since Tuesday when they were very worried about getting my car out of the tow yard into a salvage yard so they wouldn’t have to pay any storage fees. Should I expect more information in this amount of time?

In the multiple years I've had DSS, I only had a "cornering" ding once. Then, about 2 to 4 weeks ago, I was hit with cornering almost every trip, including a 10 mph corner a block before pulling into my driveway.

The past 2 weeks, I've not had any issues.

Did the app have some sort of bug that has since been fixed?

I applied for a Data Analyst role. So, does State Farm offer Sponsorship for IT roles generally??? I specifically did not see them mentioning this in the job description. Usually for other roles it was clearly stated though. Let me know if anyone knowss??

Hello Community!

I am a new StateFarm auto insurance customer with a new car (first car) covered by policy.

Unfortunately my luck run out when almost a month in, a falling wooden fence that is unmaintained and in disrepair at my condo fell off and hit my car fender some time during the night while it was parked at my designated spot.

The HOA and neighboring property dispute owning the fence (and therefore not maintaining it) so I ve given up an amicable resolution with one of them paying for my dent repair.

If I do file a claim for this event/repair and let statefarm legal team go after the HOA / neighbor..... Will this cause statefarm to rise my premiums?

Bonus question.... Will this fender dent repair make it into my vehicle history/Carfax report and causing it to lose value?

Thank you for your time and advice people!