r/StateFarm

TIL that a policy owner and billing account owner can be two different households. My husband transferred his vehicle policy over to my agent but apparently the billing account didn’t move over. Did the agent or anybody in his office consider this? Nope. Had to learn after my husband’s parents received a bill for our policy. 3 phone calls with an associate in our agent’s office didn’t resolve this. I only found out after selecting the “missing a bill?” in my app. Thanks for nothing.

The company released their financial results. Without the $5 billion dividend payout, net worth would have grown by $6 billion over 2025… meaning actual growth was still $1 billion.

Agent benefits and retirement could not possibly cost anywhere near even $50 million. If the company truly cared about customers as they say, they would reverse course and compensate their agents. We are the ones who serve the customers.

I’m sure we have all heard about the contract/agreement changes that were announced at the Agency Convention… Realistically, how will this affect ATMs? Will agents have to reduce their staff to compensate for the reduction? It doesn’t seem like all details have been rolled out yet, or maybe everyone is still wrapping their heads around the change. Thoughts?

Thinking of leaving the office. My agent has just become too toxic and has been a super micromanager lately. Before the convention btw so I can only assume he’ll get worse.

Question is, is it normal for agents to charge back your license from your last check? I definitely produce enough to offset any charges the agent accrued from getting me hired and licensed (avg 36-42k premium monthly) I’ve been at this office for a year and a half now

Received this real yet poorly written email this morning, from my agent. Reached out to my agent who had little knowledge of it being sent and was equally as confused. I have not clicked any links. Does this mean I can't pay though my bank's online bill pay? Anyone receive a similar message or have any more info?

https://preview.redd.it/9d5ic5ug852h1.png?width=1130&format=png&auto=webp&s=b2ccdbf18ac60063d4865deda5e10abbb40aa103

What gives? Almost 25% increase, no claims at all

Anybody that gets any insight please post here? Lots of hubbub about last week and then the call today that most of my agents usually skip. Every office I’ve called today, I have been told agent is on national conference call. Just wondering what’s going on?

I will first of all acknowledge that the information I had from my source at corporate was wrong. I’m truly thankful it was, and I wasn’t intending to mislead anyone with it. That was part of why I hesitated to share the specifics I’d heard.

My general thought is that we dodged what could have been much worse. Fire commission being unchanged from AA05- and having the ability to get back to current AA05 comp levels on auto without IPS- makes this survivable for most agents.

There being a variable component for life app count is also nice for agents who aren’t in markets where writing giant permanent policies is common. The minimum premium numbers for life in the current SMVC system meant you needed multiple years of high production even to see a payout. I’m thankful that was addressed.

As for the negative… health insurance and AIPP hurts. For us specifically, we have a disabled child who needs specialists. Group insurance was part of what made me choose the SF opportunity over opening independent. There isn’t a marketplace PPO in our state, and it doesn’t look like there’s a EPO that has his doctors in-network. I can imagine lots of other agents will soon discover how bad having no group option will really be. It isn’t even a money issue- it creates access issues.

AIPP represents $500k+ in lifetime income reduction for the average agent. It also eliminates the illusion that we have a way to monetize our equity in the book like independents can. That’s a big pill to swallow.

I do worry that crossing the rubicon on changing existing contracts like this means nothing is permanent going forward. The new contract adds language that clearly states pay schedules can be adjusted at any time with 30 days notice. Yes they could do that before, but intentionally adding that wording is concerning.

My last thought is that I think corporate misunderstands how most agents operate. Yes, some bleed their agency dry. But most are taking home what they must and investing heavily back into the business with the rest. Reducing agent pay is going to change agency staff and marketing budgets more than it changes agent profits. That will hurt the enterprise as a whole.

Just wondering if this is average. I’ve worked for an agent for two years and have been the only sales member for the most part, I usually sell 25K-35/40K monthly premium. Minimum tier to be paid commission has to have 10 auto, 15 fire and two life - my salary is 35K. I can get to a top tier which has to have more auto & fire plus two life + two health, then I get 8% P&C 20% L/H

I don’t feel like my salary is enough but I don’t know. My agents not usually there. I do a lot of service work too.

Also we’re salaried but have to use PTO? I don’t get any benefits at all. Is this good for the area?

Can someone please let me know what the email today and what went down at the meeting last week. Im thinking about taking a low entry level position at my small town SF, but I need to know if its still worth passing up other opportunities.

youu cant schedule a payment on the app anymore? like I share a plan with my mom she pays her half I pay mine. now if you enter an amount you want to pay you cant change the scheduled date.

With all the changes going on with State Farm what do you think is going to happen with claims positions? I'm in Auto Injury and feel pretty safe based on the position complexity. Just curious everyone's thoughts.

During Tuesday event, they waited until the last 2 minutes to talk about a email agents would be getting Monday with some bad news. How are yall felling about it? A lot of speculation going around. A lot of agents freaking out. Let's speculate some more on reddit.

Has anyone else encountered this? I called my agent and he will be seeing if he can come up with an alternative but said that Umbrellas escalated statewide in Pennsylvania especially Philly suburbs.

They’re in the new show “Running Point” on Netflix. I wonder how much money they spent to sponsor a fake basketball team. Premiums would be lower if they didn’t spend so much on this bullshit. It’s disgusting.