Property management is playing games with essential home maintenance.
My condos are row homes with city water running through a communal pipe.
I had a plumber come yesterday to change out my main water shutoff (its leaky and deteriorating). I've had the appointment made for 3 weeks, which required giving notice to the other residents as we need to shutoff the main water line for this work.
The shutoff valves are in the homes of other residents. So we went and did that. After running our taps to drain the line for well over half an hour, still full water.
I called property management emergency line (after hours) they cant answer any of my questions. I call the property maintenance guy, he cant answer my questions. He tells me to just keep draining the line 😕
I finally get a call from a gentleman that works in the property management office. He tells me they probably did get the shutoff wrong because, and I quote, "there's no logic or system to the shutoffs, we are just going to have to play with them until we find the ones for your house". ........what???
How can they NOT know? How could they just play guessing games with other people's time and money? I booked the evening off work. I had a plumber here for 2 hours with no work actually done. Half my condo block had their water shutoff. And 2 residents had to be home for those 2 hours because they had the shutoff valves. All for guessing games.
Im a single mom working over full time hours to keep our home and bills paid. I feel like I need to lawyer up if they dont immediately fix this. Im so frustrated. Can somebody give some advice in dealing with this?