

Witte schuim bij sproeien moestuin
Tijdens het sproeien van de moestuin heb ik te maken met witte schuim. Weet iemand wat dit is en of dit schadelijk is?


Tijdens het sproeien van de moestuin heb ik te maken met witte schuim. Weet iemand wat dit is en of dit schadelijk is?
Hi everyone,
A customer ordered four products and wants to return all of them because they are unhappy with the colours.
I have no problem accepting the return, but my return policy clearly states that buyers must arrange and pay for return shipping themselves. I politely explained that I do not provide prepaid return labels.
The buyer then repeated the exact same request. After I gave the same answer again, they stopped responding through the original account.
Now I have received what appears to be the same message from a different Etsy account under a different name, again asking to return the products.
I recently regained my Star Seller status, so I’m worried this may lead to a one-star review or dispute.
Would you only communicate through the account that placed the order, or would you contact Etsy support proactively because of the second account?
Has anyone experienced something similar?