Is Waltham Forest really behind in accessibility?
I have moved to the area in February and am astonished at how behind the council is in terms of accessibility.
You cannot email them. You cannot call them via a BSL relay service like all the other councils. You cannot walk-in. They have two hours walk-in 4 days a week; whilst Camden Council is open every business day, nine to five. And that limited hours of walk-in don’t come with BSL support…
Bit of a cheek especially when Waltham Forest CT is more expensive than my previous…
The only way to contact them is by calling in alas my ears don’t quite work for that 🫠
Is there any other Deaf & hoh who struggle to contact the council? Or have any tips?
TIA!
PS, I had paid my council tax with the barcode on the letters alas it doesn’t seem to have updated their system.