u/gee1471

▲ 32 r/DIYUK

Is this our fault?

Hello, not exactly sure if this is the right sub. We had a kitchen fitted last year that cost us £13,000, which is not a small amount of money to us. 2 weeks ago I noticed the panel on the end of the worktop has started to split at the bottom.

The kitchen fitting company that supplied and fitted the kitchen has basically said it's our fault and probably a result of mopping the floor and fobbed us off.

Is this reasonable? We mop every couple of weeks but in my mind i wouldn't expect the counter to split after a little over a year from very moderate cleaning.

Any opinions would be appreciated. Thanks in advance.

Edit: seen a few responses saying this is indeed water ingress. Is the only solution to change the board? I'm miffed that the kitchen fitter would use this material if it's so prone to swelling.

Thanks again.

u/gee1471 — 3 months ago