u/generalhawx

▲ 2 r/bell

3gbps Internet Not Achieving Speeds

I was hoping I could get some assistance on this on what to do or if someone else has experienced this issue. I am currently experiencing issues with my Bell speeds only achieving between 940mbps - 1.2gbps.

My standard configuration is (All on CAT6 cabling): Modem -10G-> Omada Router (Advance DMZ Enabled) -2.5G-> Omada 2.5 Switch -2.5-> PC

I have temporarily changed my configuration to directly connecting to the 10G port with my PC. I am still getting the same slower speeds.

The modem speedtest is show about 3.2gbps up and down.

I have swapped modems and spent several hours diagnosing it with the Bell support line.

I just recently got these service installed on June 26. However, since the first day I could not achieve the expected speeds.

Using the same PC I was able to achieve a 1.7gbps on a Gigahub 1 Modem on another location.

Bell said it's on the right XGSPON profile but won't confirm what number it's on. Any advice on what to do instead of wasting another several hours with Bell would be graciously appreciated!

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u/generalhawx — 3 days ago