u/gilpdo

My Total Wireless eSIM on Total Wireless Unlimited 5G plan worked normally in the U.S. before I traveled internationally. After returning to the U.S., I have four bars and can make calls, but I have no LTE/5G data and SMS does not work unless I'm connected to Wi-Fi. Samsung Galaxy s22 Ultra Unlocked US version (All 3 the same phone). The 4th phone is a Samsung Galaxy A54 is working fine but it didn't leave the country). I've wasted over 4 hours with customer support and so far no solution. Have anyone faced this issue? I've tried a lot solutions that I found on Google and chat-gpt but it didn't work and the solutions suggested by support over the phone was pretty much the same.

Total Wireless really out here treating Autopay like a random suggestion.

I woke up this morning to 2 out of my 4 lines inactive because their “Autopay” failed. Meanwhile I have 20+ other services on autopay, including credit cards, utilities, insurance, streaming, cloud services, and somehow EVERYONE else figured out recurring billing years ago.

But apparently Total Wireless is still beta testing the concept in 2026.

Nothing says “reliable wireless provider” like waking up with no service because the company forgot how subscriptions work.