u/gindayz

Obscene shipping rate increase 2 weeks after order of Move.

Obscene shipping rate increase 2 weeks after order of Move.

Just received an email from Chessnut informing me that my shipping cost to Australia was increasing from US$39.99 to US$194.11

I ordered the Move on 19 May - today is 03 June.

I don't know how the estimate can be off by 385% but that makes the shipping rate equivalent to 25% of the cost of the board after the Whiggi affiliate link discount of US$112.56 or 18% of the TOTAL ORDER.

It's a change being blamed on the logistics partner - but having a shipping estimate out by 385% is just as much a reflection on Chessnut and it's ability to deliver these products.

Boards have been sent to Australia before and there are no new factors from the last 2 months that would drive up the cost this much.

Screenshot attached for proof of communication.

u/gindayz — 7 days ago