underestimating the customisation work, expecting it to feel like shopify out of the box, something else entirely. curious what you see most from the technical side
most threads I see are people leaving or thinking about leaving. genuinely curious about the opposite, if you've been on it years and have zero plans to move, what's actually kept you there
if you've been on Shopify for years and have no plans to leave, what's kept you there? Ease of use, ecosystem, just never had a reason to look elsewhere?
We hear a lot of "Magento's too complicated" from merchants who've never actually used it.... usually secondhand from a Shopify-focused agency or forum thread. Curious what people who actually run Magento stores think the biggest misconception is, versus the reality.
trying to understand the gap between reputation and experience
Curious how people make this call in practice. Is it a specific cost threshold, a feature you finally can't work around, a bad experience, or does it creep up gradually until one day you realize you've outgrown it?
Working with a lot of stores going through this exact decision, and everyone seems to arrive at it differently. Interested in hearing real examples if you've been through it.