UPDATE: We got our bond back!
Original post: https://www.reddit.com/r/AusRenters/s/DhNm3QtPtf
Just received an email a couple of minutes ago and yes! We got our bond back.
It took almost 4 months for us to receive a determination of our bond dispute and phew, I’m just glad that it’s over! You won’t receive any updates until they make a decision and then both parties are given a week to dispute the decision made.
For anyone that’s curious - Basically we were told by the REA that we owed them rent up to the day the owners had decided that they’d like to move in. We provided evidence that this decision was made because we chose to move out only and that we had done our due diligence to find suitable tenants in the form of screenshots on Facebook of conversations and posts we had made. We also included all correspondence between us and the REA (or lack of) to show that we weren’t really being kept in the loop properly either.
Factors influencing their decision in our favour included:
- low rental vacancy rates and high demand for rentals in our area. As properties in our area were often taken within 1-2 weeks from the date they were advertised on, we had provided the REA with a suitable timeframe for finding a new tenant / mitigating loss
- the owners did not provide any supporting evidence to explain the delay in their decision to move in and that it was not communicated to us
- the owners did not provide sufficient evidence to show that they were mitigating rental loss as well
Happy to share more details if anyone’s curious. Thanks again to everyone who responded to my original post too!