Who to blame for egregious dynamic price gouge (240% gouge)?
So my wife and I rent via Turo occasionally. Maybe 8 rentals booked from my account with her as an added driver. We have a family emergency and need a rental quickly but cars are short with <12h notice and nothing is available via regular agencies. One car is on Turo, $1000 for the week but whatever, I send it to her to book because she will be the driver. $3400 for the same car, same schedule, same rental history. Our insurance & driving histories are also similar.
What the …..
I no longer trust the pricing I see on Turo as a renter. I question whether Turo is paying vehicle owners more were a renter to accept the higher price. Is Turo or the vehicle owner responsible for the radical differences? Is something nefarious going on?
I have escalated a Turo support case but do not expect an honest response. Would appreciate any thoughts from the community as I do not know what controls are available to providers.