Frontier Fiber missed first install date 3 weeks ago because I live in an apartment
Tech shows up, asks how many units there are, there are 5, says can’t do the install because they have to put some kind of box on the outside so they can run from it to all the units. Sorry, didn’t realize there were more than 2 units here. Tells me this will be completed in one week, two at the most. Have not seen any work done on the outside at all. Never heard back from anyone and then out of the blue I get a text message from Frontier saying my install will be next Monday.
I’m concerned that this work hasn’t been completed and when Monday roles around the installer will just say sorry, can’t do it. I’ve tried calling Frontier to see if the work has been completed but no one can give me an answer. I have very limited days I can take off and really don’t want to waste another 8 hours of PTO just to be told sorry it’s not happening again.
Does anyone know how I might find out if this work has been completed, I seem to recall the guy mentioning the engineering team. It’s a pretty small apartment building and I’ve looked everywhere and don’t see anything other than where the cable and old phone lines are on the outside of the building.