Ordering large machines on Amazon
I’m looking for experiences or thoughts on ordering large machines from Amazon. I’m looking to buy a Powermatic 8” Jointer, the parallelogram model PJ-882HH and surprisingly it’s available to purchase on Amazon. But I’ve never ordered anything that large or that requires freight delivery from Amazon before and I’m not sure about it.
I’ve had several freight deliveries to my house before but I usually order direct from the manufacturers (Grizzly a couple times, and Puma for a 60 gallon compressor). All were shipped via TForce freight, which I honestly don’t love because they’re communication/scheduling is bad. You can tell they’re more set up for business/commercial customers than residential (always ask for business name and operating hours and I have to remind them I’m just a guy with a house). Ive usually had to call a couple times and remind them to schedule my delivery. But the actual deliveries have worked fine. They have lift gate and while it says curbside, they put it on a pallet jack and into my garage (easy driveway access).
Ordering from Amazon is attractive because their tracking is usually better, although I think they use 3rd-party carriers for freight anyway (possibly TForce?). And it’s just more familiar. But I’m worried that because it’s not really the sort of thing that’s Amazon’s main focus either. I’ve heard their curbside is ACTUALLY curbside, which would be a problem as the jointer shipping weight is almost 800 lbs. I could rent a pallet jack but that’s a pain. I also expect Amazon will put more responsibility on the seller, which actually appears to be Powermatic anyway, so I could just be adding extra complication for no reason.
If anyone has tried ordering full size machines from Amazon, I’d love to hear your experience. This is obviously a big purchase and I want to make sure I do what I can to make it go well.