u/havoknrg

It's incredibly frustrating when a company operates with such poor customer service and zero transparency. I ordered a Body Scan 2 a few weeks ago, specifically to track health metrics in preparation for an upcoming surgery. After weeks passed with no shipping updates, I reached out via live chat.
I was gobsmacked to discover the product was entirely out of stock and they couldn't even provide an ETA. When I pointed out that it's unacceptable to sell out-of-stock items without warning the customer, the representative simply cancelled my order-completely ignoring the medical context and urgency I had just explained to them. A shockingly bad experience from start to finish.
Just be careful folks before you order.