Check your unit at Sylva Self Storage ASAP
Head's up if you have stuff stored at Sylva Self Storage, I recommend checking your unit as soon as possible.
Multiple customers are reporting on FB significant mold/moisture damage to their stuff in their units -- potentially due to storm damage that happened weeks ago. And the worst part is that the facility has not proactively notified potentially affected customers. So, many students/parents may have no idea there is an issue until they return for move-in.
If you have a unit there, go inspect it ASAP, and if you find damage, take photos/video before moving or cleaning anything.
Read through your rental agreement carefully as you will find that the 'protection fee' you've been paying has a lot of limitations for this scenario.
(edit: added storm damage info)