American Cruise Lines rescinded my offer over resolved court issues from 2023 — feels incredibly unfair
I got a conditional job offer from American Cruise Lines for a server position, went through the background check process, and they came back saying they were rescinding the offer because of some old “failure to appear” issues on my driving record from 2023. These weren’t even convictions for anything serious — just court appearance violations — and I already resolved and paid everything a long time ago.
The kicker is the recruiter literally told me I was overqualified and the best candidate they’d interviewed for the position. So it’s not like there was any question about whether I could do the job.
I emailed them explaining the situation and asking them to reconsider. Nothing for 5 days. I had to actually call them to get any response, and only then did they email back saying they’d “reviewed” it and were keeping their decision. Convenient that the review only happened after I called.
It feels like they never actually looked at the documentation I sent — like the decision was made the second the report came back and my email was just sitting in a queue collecting dust until I made noise about it. No real individualized assessment, just a blanket “clean record or nothing” policy dressed up as due diligence, even for a job where I was apparently the strongest candidate they had.
I get that companies want to manage risk, but this is stuff I already dealt with and paid for years ago. It shouldn’t still be following me around like this, especially for a server position that has nothing to do with driving. Just needed to vent — anyone else run into something like this?