u/headface1701

Trip is from Aug 7- Aug 12. I have free cancelation until July 8. Today I got this message:

(My name), I have a problem. Some how I had reservations crisscross on the 7th of August. Can you come in on the afternoon of the 8th? If it is any problem I can reimburse some of the money.

Cabin has 4 years of 5* reviews with just a couple 4s and one 2 from an unhinged person who saw an insect in the woods. It is also 25 minutes from my MIL in an area I am very familiar with and it's not that big a deal to delay my trip a day.

I have no airbnb reviews, according to the host sub I am a risk and no one should rent to us despite being a couple in our 50s who have rented cabins via an agency and vrbo in another area. We selected this one bc it had instant book, hopefully he'll give us a review so we can get one of the really nice houses next year with hot tubs which are all "request to book." I even reserved for 6 ppl, even though only the two of us are sleeping there, so nobody freaks out when my 80yo MIL and a couple cousins in their 60s come over for an afternoon meal.

I really want this to work out..should I be concerned? I should change dates in the app so I don't end up paying for the night I am delaying, right?

Pretty sure the guy up the street got my package and I got his, but mine is a bit heavy and I'm on crutches atm so gotta wait for him to get home and do the exchange. I think that's the dude with the lawn care business and he's cool, he'll do it, not too worried.

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I had the crazy idea that since it only happened 10 min ago the driver was still in the neighborhood and could come back and fix it.

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Customer service AI just kept giving me "sorry you're disabled, but system must wait until 5pm tomorrow to do a refund or replacement" until I finally said "this is the US, it is not safe to knock on random doors, they might have a gun" (though not in this neighborhood).

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*10 minutes of spinning before it answered "sorry you feel unsafe, system must wait..."

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(Guy just brought me my package while I was typing this)