I don't know what I should do.
I don't work the front desk, but I am a lobby attendant. I straightened up a guest room this evening, and I left the door latched open. The guests went to their room, and found it open. Nothing was taken, but they were pissed. This is my first hotel job, I don't know what is going to happen. Am I going to be fired? I am so unbelievably upset with myself, and I can't fix it now. The front desk agent acted like I am going to lose my job. I'm just asking you guys if you have any experience with this kind of problem. I don't know who else to ask.