u/hey_there_mr_blue

Hello Vimeo,

I have spent a few hours serching your website trying to find a way of contacting you.

But you don't have Live Chat, you don't have an email, you don't have a phone number and you don't replay back to my 3 messages I have sent.

But you keep trying to charge me 876€ and I don't have this money. I have been trying to conact you for 2 weeks now about changing my yearly subscription plan, as the cost went up from 240€ per year, to 876€ per year.

I wanted to change to the yearly Creator Plan, but you keep trying to charge me the 876€ Professional Plan.

I am desperate now, so I am posting here if you can help, please do.

I have ticket reference numbers if you DM me.