IndusInd won't let me apply online because of old mobile number. Any fix?
I had an IndusInd savings account 2 years ago, which is now closed.
I'm trying to apply for their Tiger credit card online, but their system still has my old mobile number linked to my customer profile. Since my Aadhaar is now linked to a different number, the PAN + mobile verification fails and I can't proceed.
Customer support has been useless. They keep replying that my savings account is closed or asking me to visit a branch. Now they're telling me to apply for the card at the branch, but I specifically want to apply online because I'm eligible for CashKaro cashback.
Has anyone faced this? Is there any way to get the old mobile number updated/delinked or force the application through online?
u/hey_yo_bhict — 4 days ago