OCI question, confused
I'm helping my mom apply for the OCI with her new US passport, and we got this message from them. Can someone please tell us what this means?
Thanks you for showing interest in OCI. Your application was reviewed and we regret to inform you that we were not able to approve your application number XXXXXXXX against Passport number XXXXXXXX for registration in OCI with remark as RE-APPLY WITH LATEST PHOTO SIGNATURE
Are they essentially saying the photo of the signature, aka electronic signature, wasn't good?