u/hmbixler

Purchased 77" S90D from Walmart Dec 2024. Power supply failed in April 2026. Paid $540.00 to repair. Failed again August 5, 2026. Called authorized repair center about warranty repair. They said to complain to Samsung. After 30 minutes Samsung will repair under warranty parts and labor. Scheduled repair is August 17, 2026 between 9 AM and 1 PM. Got a text at 9:30 on August 17. We are not coming as we do not have the replacement part. I take a day off for the repair man and it is lost. Is this any way to run a company?