I got rejected even though I knew most of the technical requirements my communication and confidence were the problem

Today I gave an interview for the system engineer position. I have around 4 years of experience in IT/Desktop Support, so when I read the JD, I felt quite confident because all the responsibilities were familiar to me.

But I realized that knowing something and being able to explain it clearly in an interview are two different things.

The interviewer asked me something like:

Interviewer: “It has been several months since you have been looking for a job. Why haven't you been selected?”

I answered:

Me: “Because of my performance.”

He asked:

Interviewer: “What performance?”

I said:

Me: “I'm not able to explain things properly.”

Then he asked me how confident I was that I could handle the role.

I said 95%, because I genuinely felt that I knew most of the technical requirements mentioned in the JD.

But looking back, I think that answer may have sounded contradictory. If I'm 95% confident, but I'm also saying I can't explain things properly, the interviewer may wonder how effectively I can actually handle the role and communicate with users.

The truth is that my technical knowledge isn't my biggest problem.

My problems are:

- Low confidence during interviews

- Difficulty explaining things clearly under pressure

- Sometimes fumbling or mumbling while speaking

- Thinking too much about whether my English is correct

- Getting stuck even when I actually know the answer

- Not being able to structure my answer quickly

I've given a lot of interviews over the years, and this pattern keeps repeating.

I'm now realizing that maybe I don't need to spend all my time learning more and more technical questions. I need to work on communicating what I already know.

I'm trying to improve by:

- Speaking answers aloud instead of only reading them

- Recording myself and listening to my answers

- Practicing 30–60 second answers to technical questions

- Using pauses instead of saying “umm”, “actually”, “basically” repeatedly

- Speaking slower

- Using simple English instead of trying to sound too professional

I'm sharing this because I'm sure there are other people who know their technical stuff but struggle to communicate it during interviews.

For anyone who has faced something similar: how did you improve your interview communication and confidence?

What actually worked for you — mock interviews, Toastmasters, speaking practice, recording yourself, therapy/coaching or something else?

I'd really appreciate practical advice🙏🏻

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u/huntwithak47 — 8 days ago
▲ 2 r/resumesupport+2 crossposts

[IT/Cybersecurity] [4 YoE] [India] [Seeking SOC Analyst]

Background: 4 years in IT Support/Desktop Support roles, including a banking environment (BFSI). Recently completed a cybersecurity certification to transition into the field

Applying mainly for entry level SOC Analyst and GRC roles. Getting rejected consistently I'm not sure if it's the resume, market conditions, or how I'm positioning my experience

Would appreciate honest feedback on formatting, content and whether my IT support experience is being framed effectively for cybersecurity roles.

u/huntwithak47 — 9 days ago

4 years fixing other people's problems, now stuck fixing my own resume — IT support to cybersecurity transition, anyone else?

4 years as Desktop Support Engineer. Recently got certified in cybersecurity to transition into the field.

Problem: entry-level cybersec roles reject me for not having "security" job titles. Mid-level roles reject me for not having enough years in security specifically. So I'm stuck in between too experienced to be a total fresher, not "titled" enough to be experienced.

If anyone made this exact jump (IT support/helpdesk → cybersecurity), genuinely need advice:

- How did you frame IT experience on your resume to make it count?

- Did you have to take a lower/lateral role first just to get the security title?

- Which roles are realistically easier to break into with an IT background — SOC, VAPT, GRC, IAM, Network Security?

- Any specific project/home lab/cert that actually got you noticed?

reddit.com
u/huntwithak47 — 12 days ago

4 years fixing other people's problems, now stuck fixing my own resume — IT support to cybersecurity transition, anyone else?

4 years as Desktop Support Engineer. Recently got certified in cybersecurity to transition into the field.

Problem: entry-level cybersec roles reject me for not having "security" job titles. Mid-level roles reject me for not having enough years in security specifically. So I'm stuck in between too experienced to be a total fresher, not "titled" enough to be experienced.

If anyone made this exact jump (IT support/helpdesk → cybersecurity), genuinely need advice:

- How did you frame IT experience on your resume to make it count?

- Did you have to take a lower/lateral role first just to get the security title?

- Which roles are realistically easier to break into with an IT background — SOC, VAPT, GRC, IAM, Network Security?

- Any specific project/home lab/cert that actually got you noticed?

reddit.com
u/huntwithak47 — 12 days ago